FAQs
1. What is Bella Pearl?
Bella Pearl is your go-to destination for modern, stylish, and timeless fashion. We curate clothing, dresses, accessories, and more to help you look and feel your best every day.
2. How do I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Once your payment is confirmed, you will receive an order confirmation email.
3. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.
4. Do you ship internationally?
Yes! Bella Pearl ships worldwide. Shipping fees and delivery times may vary depending on your location. You’ll see all details at checkout before completing your order.
5. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery time depends on your location, but most domestic orders arrive within 5–7 business days. International orders may take 10–15 business days.
6. Can I track my order?
Absolutely. Once your order is shipped, you will receive a tracking number via email to follow your package’s journey.
7. What is your return and exchange policy?
We want you to love your purchase! If you’re not completely satisfied, you can return or exchange items within 14 days of delivery. Items must be unused, unwashed, and in their original packaging. Please refer to our Returns & Exchanges Policy page for details.
8. What if I received a damaged or incorrect item?
We’re so sorry for the inconvenience. Please contact us immediately with your order number and photos of the product, and we will resolve the issue quickly.
9. Do you offer size guides?
Yes, every product page includes a detailed size guide to help you find your perfect fit. If you’re unsure, feel free to reach out to our support team for assistance.
10. How can I contact customer support?
You can reach our friendly support team anytime via contact us form. We aim to respond within 24 hours.
Still have questions? Don’t hesitate to contact us—we’re here to make your Bella Pearl experience as smooth and enjoyable as possible!